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Customer feedback digest

Turns a pile of feedback into themes, counts, quotes and recommended actions for the product team.

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Workflow file (JSON / YAML)

customer-feedback-digest.yaml
name: customer-feedback-digest
description: "Turns a pile of feedback into themes, counts, quotes and recommended actions for the product team."
inputs:
  - "feedback export"
steps:
  - id: 1
    name: "Clean"
    do: "Remove duplicates and spam."
  - id: 2
    name: "Tag"
    do: "Tag each item with a topic and sentiment."
  - id: 3
    name: "Count"
    do: "Count items per topic."
  - id: 4
    name: "Quote"
    do: "Pick the best quote per top topic."
  - id: 5
    name: "Recommend"
    do: "Suggest actions ranked by impact."
output: "A digest with top themes, quotes and actions."

How to use it

  1. Copy or download the file.
  2. Give it to your AI assistant with your inputs, or follow the steps yourself.
  3. Check the result of each step before moving to the next.

Try it

Make a digest from last month's feedback.

Turns a pile of feedback into themes, counts, quotes and recommended actions for the product team.

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